November 27, 2007
Thinking of HughesNet satellite broadband? Think Again
This specifically goes out to all local Tucson business owners who ever toyed with the idea of trusting their mission critical applications to the internet connection of HughesNet or DirecWay.
We have all seen the commercials. "Do you think High Speed broadband internet is out of reach because of where you live?…."
This is their sales pitch… Letting people believe that if they live where there is a lack of traditional copper or coaxial cable then they must pick a satellite delivered service….This is NOT always the case….Think Fixed Wireless as an another option
Below is an example of how HughesNet works

Yes, this "alleged" high speed broadband has to first shoot a signal to an orbital satellite 22,000 miles up in space to request a web page via surfing. Then this satellite then shoots this signal back down another 22,000 miles to the HughesNet "Network Operations Center" (NOC) where it gets the direct access to the HughesNet bandwidth to the Internet. Once the web page requested is found the "NOC" then shoots the results back 22,000 miles up to the satellite and then the satellite shoots the results another 22,000 miles back down to you computer where you can view the page you were trying to reach…Whooo…I'm outa breath
Because of this amazing long trip your web surfing request has to take before you are delivered results you have a huge amount of latency which equates to painfully slow speeds. Most people who have ever had HughesNet or any other satellite delivered service compare the speeds from satellite as comparable to an old fashioned Dial-up 56k modem type service. Yet you are paying a monthly premium and an install fee that can be as high as $900.00…Yuck!
Then there is the infamous "Fair Access Policy" where people unexpectedly find out that they are suddenly cut-off (or speed is dialed down to a snails pace) for going over their usage quota…WTF?
Fair Access Policy To ensure fair Internet access for all HughesNet® subscribers, HUGHES® maintains a Fair Access Policy (FAP). This policy establishes an equitable balance in Internet access for HughesNet subscribers. Hughes assigns a download threshold to each service plan that limits the amount of data that may be downloaded during a typical day. A small percentage of subscribers who exceed this limit will experience a temporary reduction of speed. Explanation: The Fair Access Policy is straightforward. Based on an analysis of customer usage data, Hughes has established a download threshold for each of the HughesNet service plans that is well above the typical usage rates. Subscribers who exceed that threshold will experience reduced download speeds for approximately 24 hours. During this recovery period, the HughesNet service may still be used, but speeds will be slower. Web browsing, for example, will be significantly slower than subscribers’ normal browsing experience. Subscribers will return to normal download speeds after the recovery period as long as they minimize their bandwidth-intensive activities. If they continue these activities during this recovery period, reduced download speeds may continue beyond 24 hours.
How would you like this to happen when you are in the middle of mission critical business application like a credit card transaction?…Ouch!
I am sure it is easy to see why HughesNet is definitely not a good choice for business. I'm still trying to figure out why anyone might think it is even a good idea for a residential connection when Dial-up still exists…LOL
To learn that why you definitely have another option then a Satellite delivered service Call Keith with Simply Bits at 520-545-7287
Filed under Tucson Broadband News, Tucson Satellite Broadband Internet, Tucson Wireless Internet News by Broadband Guy









Leave a Comment
You must be logged in to comment